Alan Milburn’s interim diagnostic report, Young People and Work, looking into the causes of the substantial increase in NEETs (18-24 year olds Not in Education, Employment or Training), makes sober reading. The causes are many, across multiple Government departments and national and local organisations, and Milburn identifies the overarching problem as a lack of system’s thinking: lots of individuals and bodies attempting to do good stuff, but insufficiently joined up with other good folk elsewhere. As he puts it
‘There is no system in Britain that takes young people from education into work as adults. There are institutions, programmes and many good intentions. But there is no actual system’.
We will have to wait a few more months to see the final report and recommendations, but the shape of what he wants to see develop is probably well articulated in those few lines.
Much has been written about what he has uncovered during his investigations and interviews. It should be a wake-up call, as many commentators have noted, if the number of NEETS – and therefore the cost both to the individual and society – is not simply to go on rising. This is not a case of a snowflake generation, or an aftermath of the pandemic, the problems sit well beyond such factors impacting at the individual level, due to the systemic vacuum.
One of the complaints often made is that young people are not ‘work-ready’. It makes me wonder how former generations ever learned those skills implied. Work experience wasn’t a ‘thing’ when I was at school, and certainly it was never suggested I had a Saturday job or a paper round, although presumably such would have been available. However, applying for jobs was undoubtedly much more straightforward, with far less formality through forms, psychological testing and/or assessment centres. When I look back to the first job I had, it was such an unremarkable affair I have no record of either applying or being offered it in my teenage diary.
My memory is that I saw an advertisement in a strange publication called The Lady (which still exists) for essentially a temporary, live-in kitchen skivvy over the summer. I can only imagine I sent in a letter and got the job, although none of this made it into my diary (although earlier in the year I did note that my family thought it unlikely I’d manage to get myself a job, so it must have been discussed). At just 16, though, I did note I ‘went and got myself an insurance card’ – who told me how to do it, I’ve no idea, (I’m not sure my mother would ever have had one by this point, as she didn’t have a job), but the local DHSS equivalent was housed in a sort of Portakabin not too far away and I must just have strolled in.
So, I got myself a job working at the Field Studies Centre at Flatford Mill (it’s still there) in Suffolk, John Constable’s old home, a fascinating building surrounded by locations that he painted and that I was able to explore. I was thrown in at the deep end, having arrived late one afternoon. The next day my diary tells me ‘Got up at 6.55 to start work at 7’ – that seems very casual, not how I might have imagined I’d deal with my first day on the job, but my bedroom was straight above the kitchen, so travel was not an issue. ‘First peeled potatoes in an electric machine.’ This was simply a tub that whizzed around with a rough surface to take the top layer off. Stop concentrating and leave them too long there and there wasn’t much potato left; that certainly occurred sometimes on my watch. I continue:
‘7.45 have breakfast and then rush through washing up students’ breakfast. Then sweep refectory [sic], polish tables, wash tea towels, sweep and wash pantry, wash up oddments etc. All very hard work right through till 1.’
I don’t record any views on all of this, but it must have been a real shock to the system. I hadn’t been particularly domestic at home, and I’m sure I’d never used a washboard, which was all I was given to wash the tea towels. And so it goes on. The last remark about that first day was ‘I expect I will enjoy myself’, although I suspect this was as much because I was looking forward to being independent, away from home for the first time, and getting out into the rather lovely surrounding countryside. Now, were such a job still to exist, no doubt there would be large numbers of applicants, people in their gap year, or indeed a NEET, almost all able to demonstrate some prior ability around domesticity. The problem of living away from home, so often a limiting factor for young people today seeking work, wasn’t an issue for me, since board and lodging were included, even if it was fairly basic.
Although the afternoons of the job were free for me, as the students were out doing their fieldwork, I did have to come back on duty late afternoon around the students’ supper, and sometimes I also had to do end-of-day ‘tea duty’. Here is another example of how unfit I was for this role. Tea duty consisted of putting on a large boiler to heat up water for the tea, and I clearly got this wrong on multiple occasions: not enough water, forgetting to turn it on, even forgetting to plug it in. I note wryly
‘if I’d been going to be here more than a month, they’d probably sack me’.
That last sentence probably highlights the problem for many people in their first job. Being overwhelmed leads to forgetfulness, leading to apparent incompetence. I didn’t get sacked – which would have left them short-staffed in the kitchen – and I hope I got more reliable by the end of the month I was there. The other thing I learned – still a key lesson and part of being ‘work ready’ – was that you were expected to turn up, regardless of circumstances. I was prone to regular migraines at this point, and they were incredibly painful and wretched (in the days before I found effective medication, which at least now ameliorates them), requiring an extended period in a darkened room. But I remember being chased out of my room to come and do my evening shift; shirking my duty was not acceptable, another lesson those who are now deemed ‘not work-ready’ may not get a second chance to learn.
Thinking back to this first foray into the workforce, I do think how lucky I was, how much easier it was for me than those too often termed ‘snowflakes’. I applied for one job, I got it, without anything more than a letter in response to an advertisement, with no real assessment of my abilities (a good slew of O Levels hardly counted, since they would have been utterly irrelevant for sweeping the floor), or even needing to produce a reference. Just as well, as a letter from my Physics teacher would hardly have helped either. Having got the job, despite being somewhat flakey, no one tried to get rid of me after a couple of weeks.
How different for those starting out today. Read the statistics in the Milburn Review, or tales from the NEETs of today, who struggle to get past the first stage in any job application, who can’t afford to travel to an interview, or there is no public transport to allow them to take on shift work….it is tough for those who have little support, financial or moral. I look forward to reading the second part of the report when suggestions for how to turn the situation around for the young are put forward. As a country, we cannot afford (morally or financially) to let so many people down.